FAQ's

We are excited! We are ready to partner with you. We first ask that you complete the web design questionnaire if we haven’t already spoken with you. Upon completion, we would like to confirm all your details by jumping on a quick call. We will go over the remaining steps of the process at that time and finalize your project.
If you have any questions please email us at info@knpdesigns.com or give us a call at 678-741-1928.

Yes , you will be able to approve each designed page before coding starts.

It will normally take 3-6 weeks to design & develop your website. Some projects may take longer depending on the features and functionality. The process is broken down into four phases:
Prototype (design) of website design: 1 week
Website build: 2 weeks
Content integration: 1 week
Testing of the website: 1 week

No there aren’t! We provide upfront pricing and packages so that you are aware of everything that you are getting. There may be additional cost if your project is out of the scope of the packages that we offer..

Yes, you will need a domain name. Domains are required and registered each year. Our team will assist you in the process of finding one for your website if you don’t already have one. We will complete the registration on your behalf if it hasn’t been completed for you.
Yes, you will need hosting as well. Web hosting provides you with space on a server to hold your website and business email. Our team will assist you in this process as well if you don’t already have it setup.

Absolutely, we can redesign your site and give it a brand new modern look. We offer a free quote. Reach out to us at anytime at info@kndesigns.com or 678-741-1928.

A down payment of at least 50% is due prior to the start of any project. Once the design & development is complete and you are totally satisfied, the project balance will be due. Bigger projects will be

We will communicate to you via the project management platform.

Yes, we recommend website maintenance. It’s important that your website continues to perform well. Managing a website takes a lot of time and effort. Let us take care of that for you.

All clients are responsible for providing their own content. We do provide stock images. We can assist you with this for an additional cost.

Yes. You will get a copy of all your website materials as well as admin access.

Yes. You know your business the best and might have a particular style– it’s better if you fill out this area.

You are allowed unlimited revisions on one of the design concepts of your liking.
Each additional revision is an additional cost of $35.

Yes, upon final payment.

Yes, we design business cards and brochures.

The turnaround time to receiving your initial four concepts is 2-3 business days.

If for any reason you aren’t satisfied with the concepts and do not wish to continue with the revision process, you may cancel at any time. You may purchase additional concepts at a discounted price.

You will receive five digital files for your logo :
*AI (source file)
*pdf
*psd
*png
*jpeg

Yes, we do both design and development of mobile apps.

The time varies as each project is different for each client. We will be able to give you a timeline once we have completed the scope of your project.

Yes, you will need to set up an account for both Apple and Goggle.

Yes you are able to test it.

Yes we are able to develop both. We will explain the difference between the two if you aren’t familiar with the two types of apps.

Yes you may create an app for either or both.